The benefits of outsourcing interviews

  1. Overview

    The process of hiring appropriate personnel for an organization is considered a very burdensome task. The amount of time it takes for scouting, screening, and interviews may strain various resources. In order to overcome this difficulty, the increasing practice among companies is outsourcing interview services to providers. Outsourcing will ease the burden because the provider will get to conduct interviews and shortlist candidates, yet the remaining duty would be left on the organization's side to make the final selection. Below are different types of interviews that a company can outsource for a smoother hiring process.

  2. Outsourcing interviews for assessing candidate behaviour

    The most common interview to outsource is typically the behavioural interview. Such interviews examine how a candidate will react to various situations and can be based on their previous experience. It is in the hopes of determining if the candidate possesses the talent and ability to adapt to the job requirements. Outsourcing partners, using advanced tools and methods, determine that they must test a candidate's problem-solving capabilities and interpersonal skills to help businesses decide how well the candidate would perform in real situations.

  3. Testing problem-solving skills with case interviews

    An effective means of interviewing candidates would be case interviews which present candidates with a business scenario they may face in the role. The interview will test the candidate's analytical skills, decision-making, and thinking within pressure that will help determine if the candidate is able to solve problems under critical thinking. Companies can outsource these interviews to gain insight into how candidates approach problems and find solutions, which is an important aspect of the job. This enables organizations to determine which candidate possesses the problem-solving skills that are required.

  4. Checking specialised knowledge using depth interviews

    In the case of very technical jobs, depth interviews are used. These involve checking the degree of the candidate's knowledge in a particular field. Whether it is coding, data science or machine learning, the outsourcing partner brings experts to test deeply the candidate's knowledge. This helps ensure that candidates with the most relevant skills and knowledge are in the pool of those moving on in the hiring process. In positions requiring specialized technical skills not easily assessed through a typical interview, depth interviews are critical.

  5. Stress interviews: assessing candidates with stress interviews

    Stress interviews seek to know how candidates respond to high-pressure situations. In this sort of interview, the candidates are placed in stressful situations or asked tough questions to evaluate how they can deal with difficult situations. Outsourcing stress interviews can enable companies to identify candidates who can remain calm and make decisions under pressure—functions mostly required in fast-paced industries or high-stakes positions. Such an interview ensures that the candidates are adequately prepared to handle the pressures associated with specific roles.

  6. Flexibility with phone and video interviews

    Outsourcing also provides flexibility in the way of interviews. Phone interviews are commonly used as an initial screening tool. They tend to be faster, enabling a recruiting manager to gauge the candidate's fit for the job and their initial suitability. By outsourcing this process, a company would save valuable time and narrow the candidate pool much earlier in the process. Video interviews offer even greater flexibility in the sense that interviews can be conducted remotely. This format is beneficial in ensuring that candidates from different geographical areas are reached. Video interviews, whether live or recorded, can be a convenient and efficient means of assessing a candidate without any travel or scheduling conflicts.

  7. Conclusion

    Outsourcing the interviews offers companies great benefits with the goal of streamlining their hiring process. It saves time on screening and initial interviews and makes sure only the best candidates reach the final selection. Moreover, outsourcing delivers a premium candidate experience that sends a positive message on the company culture. An interview outsourcing partner should be left to handle all the technological aspects so the businesses can focus on what really matters: finding the best talent for them.